FAQs

Can I pay via invoice? Can I pay via invoice?

Yes, choose the invoice option at checkout, and complete your details as usual, and you will be emailed an invoice. Publicly owned schools and academies also get credit terms.

Have an issue with an order? Have an issue with an order?

For any order challenges, get in touch with our Customer Care team, there email address is customercare@eastpointglobal.com

Be sure to have your order number handy.

How do I remove permanent marker from a whiteboard How do I remove permanent marker from a whiteboard

There are many different ways, some people suggest toothpaste and other slightly more bizarre ways!

We recommend an alcohol based cleaner like MAGIX. This basically turns the ink residue back into ink and lets you remove it from the board.

MAGIX also has a conditioning element meaning your board will be easier to erase next time!.

Are Show-me pens refillable? Are Show-me pens refillable?

Good question! They are but it can be bit of a faff – read more here

What’s the best mini whiteboard eraser? What’s the best mini whiteboard eraser?

Mini foam erasers are the best mini whiteboard eraser when based on erasing, cost and safety. We tested over 40 different eraser types see the results here.

Can I recycle my mini whiteboards Can I recycle my mini whiteboards

In short, yes. But the longer answer is that ‘it depends’.

There are 2 main materials used for making most mini whiteboards;

PVC and MDF with a hard coating.

MDF with a coating is nearly impossible to recycle so these unfortunately have to head to landfill.

PVC is also very tricky to recycle.

Show-me boards however are made from neither PVC or MDF but PP which is super easy to recycle, just pop in your normal recycling bin.

Or you can take advantage of our free recycling scheme which by working with specialist recyclers we can recycle both PVC and PP.

Find out more here.

How do I purchase Show-me products if I’m not in the UK? How do I purchase Show-me products if I’m not in the UK?

Great question! We have a number of distributors, with a distributor page coming soon.

Alternatively please let us know who your regular supplier is so we can talk to them about Show-me!

Can I get personalised mini whiteboards in my own design? Can I get personalised mini whiteboards in my own design?

Short answer is yes. Long answer is there are minimum order quantities which make it not very feasible for most people.

However you never know, drop us a line and we can chat about the options.

Where are Show-me boards made? Where are Show-me boards made?

Any of our plastic whiteboards are made in the UK using materials from Europe.

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FAQs